Late arrivals. Please arrive on time. Latecomers are admitted where practical, but places may be released after the start.
Changes & cancellations. We may occasionally reschedule or cancel an activity. We’ll give as much notice as we can and, for any separately paid session that’s cancelled, offer a transfer or refund.
Fair play. Play honestly — no cheating, exploits or unsporting behaviour. Activities are for enjoyment and practice, not prizes.
Respectful communication. Keep it friendly and inclusive, in voice and text alike. Harassment or discrimination means you’ll be asked to leave.